Our return policy depends on the type of item. Please read carefully before purchasing.
Trading cards — all sales are final
All trading card sales — singles and sealed product — are final. Due to the high level of fraud and card-swapping in the hobby, we are unable to accept returns or issue refunds on trading cards.
Every single is photographed front and back so you can see the exact card and its condition before you buy. Please review the photos, condition, and item details carefully, and reach out with any questions before placing your order. This policy protects both our customers and our business.
TCG accessories — returns accepted
Accessories (storage, sleeves, toploaders, deck boxes, and similar non-card items) may be returned under the terms below.
Return window
You have 14 days from the delivery date to request a return. Items must be in their original, unused condition and packaging.
Damaged, defective, or wrong item
If an accessory arrives damaged or you received the wrong item, email Support@SyndicateCardClub.com within 7 days of delivery with your order number and a photo. We’ll send a replacement or full refund at no cost to you.
How to start a return
- Email Support@SyndicateCardClub.com with your order number and reason for the return.
- We’ll reply with return instructions and an address.
- Ship the item back — return shipping is the customer’s responsibility unless the item was damaged or incorrect.
Refunds (accessories)
Once we receive and inspect your returned accessory, we’ll process your refund to the original payment method within 5–7 business days. Original shipping charges are non-refundable.
Questions?
We’re here to help — email Support@SyndicateCardClub.com.